Privacy Policy

Information We Collect

A. Personal Information

• Full name
• Phone number
• Email address
• Mailing address
• Date of birth
• Insurance-related information
• Financial information required for quoting or servicing

B. Automatically Collected Information

• IP address
• Browser type
• Device information
• Website interaction data
• Cookies and analytics data

C. Communication Information

• SMS and MMS communications
• Email correspondence
• Call logs
• Appointment requests and inquiries

How We Use Your Information

We use your information for legitimate business purposes including:

• Providing insurance quotes and related services
• Processing applications and policy requests
• Scheduling and confirming appointments
• Customer support and communication
• Sending transactional and service-related SMS messages
• Sending promotional and marketing communications with consent
• Fraud prevention and account security
• Compliance with legal and regulatory obligations

SMS & Mobile Communication Policy

SMS Consent

By providing your phone number through our website, landing pages, lead forms, scheduling forms, or other communication channels and by checking the consent box where applicable, you expressly consent to receive SMS and MMS communications from Omega Life Financial.

These communications may include appointment reminders, insurance quote follow-ups, policy updates, customer support notifications, account-related alerts, and promotional and marketing messages.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to unsubscribe or HELP for assistance. After opting out, you may receive one final confirmation message confirming your unsubscribe request.

Consent Disclosure

Your consent to receive SMS messages is not a condition of purchase.

Mobile Data Protection

We do not sell, rent, share, or disclose mobile opt-in data, SMS consent, or phone numbers to third parties or affiliates for marketing or promotional purposes. SMS consent information is used solely for communication related to our services and operations.

Omega Life Financial A2P Use Case

Omega Life Financial uses SMS messaging to communicate with clients who have voluntarily provided their phone numbers through web forms, quote requests, appointment scheduling, or direct contact.

SMS messages are used strictly for insurance-related services including appointment reminders, quote follow-ups, policy updates, customer support, and account notifications. All SMS communications are consent-based, service-related, and not used for unsolicited marketing. Users may opt out at any time by replying STOP. Message frequency varies based on user interaction. Standard message and data rates may apply.

How Contacts Opt In to Messages

Contacts opt in to receive SMS messages through web-based forms, quote request forms, appointment scheduling forms, or direct communication channels on our website. Users voluntarily enter their phone number and consent to receive SMS messages at the time of submission. Consent is not shared with third parties and is used only for service-related communication.

Opt-In Message

Hi! By providing your number, you agree to receive SMS from Omega Life Financial, about quotes, appointments, policy updates, and support. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Consent not required to purchase.

Promotional / Marketing Sample Message

Hi John, this is Omega Life Financial. We can help you compare affordable life insurance plans. Reply YES to schedule your free consultation. Reply STOP to opt out.

Transactional / Informational Sample Messages

Hi John, your life insurance marketing consultation is scheduled for Tuesday at 3:00 PM. Please reply CONFIRM to confirm or CALL to reschedule. Reply STOP to opt out.

Hi John, your life insurance quote request has been received. Our licensed agent will contact you shortly. Reply STOP to opt out.

How We Share Information

We do not sell your personal information. We may share limited information only with trusted service providers necessary for operating our business, including insurance carriers, CRM platforms such as GoHighLevel, SMS delivery providers, cloud hosting providers, payment processors, and customer support software providers.

These providers are contractually obligated to protect your information and use it solely for authorized business purposes.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including data encryption, secure servers, access restrictions, monitoring systems, and authentication controls. However, no electronic transmission or storage system can be guaranteed to be 100% secure.

Data Retention

We retain personal information only for as long as necessary to provide requested services, meet legal and regulatory obligations, resolve disputes, and maintain required business records.

Your Privacy Rights

You may request to access your personal information, correct inaccurate data, request deletion of your information, withdraw communication consent, or receive a copy of your stored records. To exercise these rights, contact us using the information below.

Third-Party Services

We may use third-party providers for CRM management, communication services, insurance processing, scheduling systems, and website analytics. These third-party services operate under their own privacy policies and security standards.

Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Business Name: Omega Life Financial
Email: mariceldeitiker@gmail.com
Phone: (727) 424-4551